What is your guarantee policy?

We know that you'll be delighted with your new jewelry. If not we'll give you your money back and punish the person who served you. Or you can save this person from their fate and ask them to help you choose a free replacement one.

So if Mary next door has gone for the exact same one as you, or John at work says you'd look better in another one, send them back to us within 30 days and we'll sort it out, no questions asked.

Really?

Absolutely, this is a 100%, no quibble guarantee, you just get your money back (or a new one). To prove it, here are some unlikely circumstances in which we'd offer you a full refund or a replacement one.

The earing doesn't fit
"My earings is more suited to my toy poodle than me!"

It's the wrong size
"I couldn't wear the ring"

We know that you'll be thrilled with your jewelry and that's guaranteed!

What else do I need to know?

When does the 30 day period start?
We will stamp your invoice with a date when we put it in the post. The 30 day period will start from this date.

What about refunds for postage and packing?
We do not offer refunds for postage and packing costs.

Can I exchange my jewelry for a higher priced one?
Absolutely. But we will charge you for the difference in cost.